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Support 24/7

Experience peace of mind with our 24/7 support with our team. Whether you have questions, need technical assistance, or want to discuss customized support plans, our dedicated team is ready to assist. Reach out through our channels, either through e-mail or through our live chat! And let’s ensure your Elasticsearch journey is smooth, day or night. Your satisfaction is our commitment.

Monitor-Only Package

3-Days Trial

Not sure about committing to a support plan just yet? Experience our Monitor-Only package with a complimentary 3-days trial. Gain insights into your Elasticsearch performance, and decide later how we can best assist you moving forward.

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How monitoring works

Experience seamless monitoring and analytics with our advanced Prometheus and Grafana integration. Gain unparalleled insights with our tailor-made custom dashboards, designed to meet your unique needs. Take control with our versatile Docker image, enabling you to effortlessly run your monitoring setup. Alternatively, let us handle the heavy lifting – entrust us to host your data, alleviating the burden of metric storage, event creation, and alert management. Maximize efficiency and focus on what matters most while we ensure your metrics are managed with precision.

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Break-Fix

Affordable and essential ES/OS support only for urgent matters
Customized Pricing
  • Support for urgent matters
  • Support available 24/7
  • Consult designs and change your cluster
  • Dedicated team of engineers
  • Engineer Availability: On-demand
  • SLA: 30 min
  • Monitoring Included
Choose Plan

Unlimited Support and Consultancy

All necessary tools for the best cluster management! Monitoring and Cluster design included
Customized Pricing
  • Support for urgent matters
  • Support available 24/7
  • Consult designs and change your cluster
  • Dedicated team of engineers
  • Engineer Availability: On-demand
  • Priority SLA response
  • Monitoring Included
Choose Plan

10-Hour Consulting Pack

Consulting hours to design and change your cluster to be as performant and stable as possible
Customized Pricing
  • Support for urgent matters
  • Support available 24/7
  • Consult designs and change your cluster
  • Dedicated team of engineers
  • Engineer Availability: Scheduled hours
  • SLA: 24 hours
  • Monitoring Included
Choose Plan

Need help choosing a plan?

Have questions, need assistance, or uncertain to choose a plan for your needs? Our team is here to help around the clock! Reach out anytime through our dedicated support channels, and feel free to inquire about personalized support plans to suit your needs. Use the contact form below to send us a message directly. We value your engagement and are open to price negotiations for tailored support plans.